How to Communicate Layoffs Compassionately and Ethically (Summer Miller)

Is it possible to conduct layoffs in a way that’s respectful and compassionate?

 According to Summer, there definitely is.

 In this week’s episode, Lucie and Chris interview Summer Miller, an HR consultant who’s focused on helping business navigate people-centered change. Through both her own personal experience and her work, she helps us understand:

-        Why the layoff conversations often seems too scripted and impersonal

-        How to manage risk while still being human

-        The importance of transparency and treating employees like grown ups

-        How to think about supporting employees through the transition

-        How to manage your own emotions if you’re the one delivering the bad news

Dr. Summer Miller is the CEO of SDM Integrative Consulting, where she helps businesses navigate change and growth without leaving people behind. Her approach is to help leaders integrate people-centered practices so their employees want to be part of the future they are building. As an advisor, educator, speaker, and facilitator, Summer works with people to build the capabilities needed for long-term success. She brings over 25 years of experience, including executive positions in HR, change, and transformation at U.S. Bank, and more recent work with small to mid-market businesses.

Summer holds a doctorate in organizational leadership and a master’s in organizational and professional communication. She is an educator at heart and teaches master’s courses through the University of Minnesota and the University of Denver. She also serves on the boards of Joy Collaborative, How To Be Second, and American Indian OIC. She and her husband Jason have four school-age and three adult children and enjoy spending time creating community and connection as newer Minnesotans.

Book Recommendations:

 Switch by Chip and Dan Heath – Buy a Copy here

Contact Summer:

Linkedin – https://www.linkedin.com/in/summermiller/

Website – https://www.sdmintegrativeconsulting.com

 Contact Chris and Lucie
Check out the Mastering Difficult Conversations Course https://myleadershippotential.com/master-difficult-conversations-how-to/

 Instagram - http://www.instagram.com/tas.difficultconvos

YouTube: https://www.youtube.com/@TAS.difficultconversations 
Email – [email protected]
Chris – www.linkedin.com/in/chriswonglmhc
Lucie – www.linkedin.com/in/lucietesarova